Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected on our site. Please read this privacy policy before using our site or submitting any personal information.

By using our site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward basis, not retroactive basis. You are encouraged to review the privacy policy whenever you visit our site to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this policy are for Gervais Mechanical Services LLC’ website only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
Gervais Mechanical Services LLC may collect personal identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is only used to fulfill your specific request, unless you give us permission to use it in another manner. For example, to add you to one of our mailing lists.

Security
Gervais Mechanical Services LLC is committed to protecting the privacy and confidentiality of visitors to our website. We have taken careful measures to keep your personal identifiable information secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of future mailings.

Distribution of Information
Gervais Mechanical Services LLC may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Cookie/Tracking Technology
Gervais Mechanical Services LLC’ website does not use cookies however, third party vendors, such as Google, may use cookies. Gervais Mechanical Services LLC may use tracking technology to collect information from site visitors. The type of information collected from site visitors are browser type and operating system, number of visitors to our site, how long a visitor is on our site and how visitors use our site. Personal information cannot be collected via cookies and/or other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy and terms of use policy you may contact us using the information below:

Gervais Mechanical Services LLC

508-568-6127

Text Communications

 

Original customer text, carriers requested that the highlighted section be added for compliance:Additionally, we may ask you to voluntarily provide personally identifiable information (PII) in a few circumstances. For example, when you purchase items, we will ask you to voluntarily provide certain PII, such as, your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide PII include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or promotion (information such as name, address and telephone number). Information obtained from the short code opt-in will not be shared with third parties for their own marketing purposes. 

How does Gervais Mechanical use the information it collects? 

In addition to the uses described in the above sections, Gervais Mechanical may use the information to fulfill product orders; to fulfill your requests (such as contact us, email a friend or shipping updates,); to contact you or the product recipient(s) in the event of order or delivery difficulties; to serve site content; to provide marketing communications regarding our products, services and promotions to you (including sending cart abandonment emails) and to people in your account; to analyze your activity with us, including interaction with our Websites, the effectiveness of our advertising and your purchases; to personalize our communications to you; to respond to your inquiries; to update information maintained in your online profile; to conduct surveys, sweepstakes or contests; and to develop our products, services, and Websites. We may also use the information that we collect under this Privacy Policy for the purpose of providing personalized content across different Internet browsers or devices that you use to access our Websites and mobile applications. All above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties or partners. 

What type of information does Gervais Mechanical collect? 

First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your IP address, browser type, domain name, and specific Gervais Mechanical web pages through which you click. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Gervais Mechanical experience. The cookies also allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. Cookies are also used to trigger cart reminder text messages. 

Terms of Service 

Short Code SMS Texting 

  1. When you opt in to the service, we will send you an SMS message to confirm your signup. Once confirmed, you may receive promotional messages and special offers, as well as service or appointment reminders and confirmations. Messaging frequency varies.
  2. You can cancel this service at any time. Just text “STOP” to 74026. After you send the  message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
  3. If at any time you forget what keywords are supported, just text “HELP” to 74026. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
  4. We are able to deliver messages to the following mobile phone carriers: 

Major Carriers: AT&T, Verizon Wireless, Sprint, T-Mobile 

Minor Carriers: U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). 

  1. As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 

Carriers are not liable for delayed or undelivered messages. 

For all questions about the services provided by this short code, you can send an email to support@readygoservice.com 

  1. If you have any questions regarding privacy, please read our privacy policy: https://www.gervaismechanical.com/privacy-policy/